Ban on door-to-door sales coming March 1, 2018 to Ontario
Tuesday Feb 27th, 2018
Starting March 1, all door-to-door sales of a long list of household appliances and services are banned in Ontario.
The new law will protect consumers from aggressive and misleading contracting at home, according to a news release from the province.
It applies to unsolicited sales, making any contracts signed in a consumer’s home void. The only time a contract signed in a consumer’s home would be valid is if the consumer had contacted the business ahead of time and invited them to their home. And those contracts come with a 10-day cooling off period, allowing cancellation for any reason without penalty.
The new law applies to:
• air cleaners;
• air conditioners;
• air purifiers;
• duct cleaning services;
• water filters;
• water heaters;
• water purifiers;
• water softeners;
• water treatment devices;
• bundles of the above goods and services.
Businesses will have to keep a record of in-home contracts noting how contact was made with the consumer, according to the new law.
The province says door-to-door contracts have been among the top complaints made to the Ministry of Government and Consumer Services.
Ontario is the second Canadian province to restrict door-to-door sales and contracts.
by Pam Douglas
Pam Douglas is the crime reporter with the Brampton Guardian and Mississauga News. She can be reached at firstname.lastname@example.org